Privacy Policy

Introduction

pkpuls ("we", "us", "our") operates the website located at https://pkpuls.cam as an English-language online betting and casino information platform intended primarily for users based in Pakistan. We are committed to protecting the privacy and personal data of everyone who visits and uses our platform.

This Privacy Policy ("Policy") explains what personal data we collect from you, how we collect it, why we process it, how long we retain it, with whom we share it, and what rights you have in relation to it. It applies to all data processing activities carried out by pkpuls in connection with the operation of https://pkpuls.cam.

pkpuls is an information resource — we do not operate a licensed casino or sportsbook, do not process real-money deposits or withdrawals, and are not regulated by any Pakistani authority. This Policy governs only the data processed in the course of delivering our informational platform.

Definitions

For the purposes of this Privacy Policy, the following definitions apply:

• "Personal Data" — any information that relates to an identified or identifiable natural person, including name, email address, IP address, device identifiers and browsing behaviour.
• "Processing" — any operation performed on personal data, including collection, storage, use, disclosure, erasure and destruction.
• "Data Controller" — the entity that determines the purposes and means of processing personal data. pkpuls acts as the Data Controller for data processed via https://pkpuls.cam.
• "Data Processor" — a third party that processes personal data on behalf of the Data Controller under a written agreement (e.g., hosting providers, analytics services).
• "Data Subject" — the individual to whom personal data relates; in the context of pkpuls, this is typically the User.
• "Consent" — freely given, specific, informed and unambiguous agreement by the Data Subject to the processing of their personal data.
• "Cookie" — a small text file placed on a User's device by a website to store information about their session or preferences.

Data Controller Identity

pkpuls, operating at https://pkpuls.cam, is the Data Controller responsible for personal data collected through this platform. All data subject rights requests, privacy complaints and data-related enquiries should be directed to our support team using the contact details provided in Section 15 of this Policy.

pkpuls does not claim to be regulated by the Government of Pakistan, the Pakistan Telecommunication Authority (PTA), the State Bank of Pakistan, any provincial authority or any Pakistani financial institution. Our data processing practices are guided by applicable international data protection standards and good practice principles.

Personal Data We Collect

pkpuls collects personal data through several channels depending on how you interact with the platform. The categories of data we may collect are set out below.

4.1 Data We Do Not Collect

pkpuls does not collect the following categories of sensitive personal data unless required by law and only with explicit consent: racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sexual orientation. We do not collect banking credentials, payment card numbers or specific transaction data from payment providers such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank or Bank Alfalah through the pkpuls platform itself.

Purposes of Processing & Legal Basis

We process personal data only where we have a lawful basis to do so. The table below summarises our key processing purposes and the applicable legal basis for each.

5.1 Platform Operation

We process technical and usage data to ensure the platform functions correctly, to load pages efficiently for users in Pakistan (including those in Karachi, Lahore, Islamabad, Rawalpindi, Faisalabad, Multan and Peshawar), to identify and fix errors, and to maintain platform security. Legal basis: Legitimate interests in operating a functional and secure platform.

5.2 Account Management

Where you register for an account on pkpuls, we process identity and contact data to create and maintain your account, to verify your identity and age eligibility, and to communicate important account-related information. Legal basis: Performance of a contract (account agreement); compliance with legal obligations (age verification).

5.3 Analytics & Platform Improvement

We process anonymised or aggregated usage data to understand how users interact with pkpuls, which content is most valuable and how the platform can be improved. We do not use individual-level behavioural profiling for this purpose. Legal basis: Legitimate interests in improving our platform.

5.4 Customer Support

We process contact and communication data to respond to your enquiries, resolve complaints and provide support in English (and Urdu where available). Legal basis: Performance of a contract; legitimate interests in providing user support.

5.5 Legal Compliance

We may process personal data where required to comply with applicable legal obligations, including anti-money laundering (AML) requirements, court orders and regulatory investigations. Legal basis: Compliance with a legal obligation.

Data Sharing & Disclosure

pkpuls does not sell, rent or trade your personal data. We share data with third parties only in the following limited circumstances:

6.1 Service Providers (Data Processors)

We engage trusted third-party service providers — including hosting infrastructure, analytics services and email delivery platforms — to assist in operating pkpuls. These providers process personal data on our behalf and are contractually bound to:

• Process data only on documented instructions from pkpuls.
• Implement appropriate technical and organisational security measures.
• Not engage sub-processors without our prior written consent.
• Assist us in fulfilling data subject rights requests.

6.2 Legal Obligations

We may disclose personal data to law enforcement agencies, courts or regulatory authorities where required by applicable law, a valid court order or a regulatory investigation. We will notify you of such disclosure where legally permitted to do so.

6.3 Business Transfers

In the event of a merger, acquisition, asset sale or other business reorganisation, personal data may be transferred as part of the transaction. We will provide reasonable notice of any such transfer and of any material change to how your data is processed as a result.

6.4 Payment Provider Clarification

References to Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah on pkpuls are for contextual informational purposes only. pkpuls does not share your personal data with these payment providers and has no data-sharing arrangement with them through this platform.

International Data Transfers

pkpuls's infrastructure and some of our service providers may be located outside Pakistan. Where personal data is transferred to countries that may not have data protection laws equivalent to those in your home jurisdiction, we ensure that appropriate safeguards are in place. These may include:

• Standard contractual clauses approved by relevant data protection authorities.
• Binding corporate rules where applicable.
• Adequacy decisions where the destination country has been recognised as providing an adequate level of data protection.

By using pkpuls, you acknowledge that your data may be transferred and processed in jurisdictions outside Pakistan. We take all reasonable steps to ensure that such transfers are conducted securely and that your rights are protected throughout.

Data Retention

We retain personal data only for as long as it is necessary to fulfil the purposes described in this Policy, unless a longer retention period is required by applicable law. Our general retention principles are as follows:

• Account data — retained for the duration of your account and for up to 5 years after closure, to comply with legal and audit obligations.
• Technical and usage data (logs) — typically retained for up to 12 months, after which it is deleted or fully anonymised.
• Support communications — retained for up to 2 years from the date of your last interaction, to assist with recurring queries and dispute resolution.
• Cookie data — retained in accordance with the individual cookie lifetime, as described in Section 10 below.
• Legal compliance records — retained for the period required by the applicable legal obligation, which may exceed the periods above.

Once the applicable retention period expires, data is securely deleted or rendered permanently anonymous so that it can no longer be associated with you.

Security Measures

pkpuls implements a range of technical and organisational measures to protect your personal data from unauthorised access, accidental loss, destruction or disclosure. These include:

• TLS/SSL encryption for all data in transit between your browser and our servers.
• Access controls limiting data access to authorised personnel with a legitimate operational need.
• Regular security assessments of our platform infrastructure and third-party service providers.
• Incident response procedures to detect, contain and notify affected parties of any data breaches in accordance with applicable notification obligations.
• Data minimisation — collecting only what is strictly necessary and deleting data promptly once it is no longer needed.

Please note that no method of internet transmission or electronic storage is 100% secure. Whilst we take all reasonable precautions, we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials and for taking appropriate precautions when accessing pkpuls from shared or public devices.

Cookies & Similar Technologies

pkpuls uses cookies and similar tracking technologies (such as local storage and session storage) to enhance your experience, ensure the platform functions correctly, and to collect anonymous analytics data. This section explains what cookies we use and why.

10.1 What is a Cookie?

A cookie is a small text file that a website stores on your device when you visit it. Cookies do not contain executable code and cannot install software on your device. They can be read only by the website that set them (first-party cookies) or by third-party services used on that website (third-party cookies).

10.2 Cookie Categories Used by pkpuls

10.3 Managing Cookie Preferences

You may withdraw or adjust your cookie consent at any time by clearing cookies in your browser settings. Most modern browsers allow you to refuse or delete cookies. Please note that disabling strictly necessary cookies may impair platform functionality. Disabling analytics cookies will not affect your ability to browse pkpuls content.

Your Data Subject Rights

Depending on the data protection laws applicable in your jurisdiction, you may have some or all of the following rights in relation to your personal data. pkpuls will make every reasonable effort to honour these rights promptly and in accordance with applicable law.

• Right of Access
  You may request a copy of the personal data we hold about you, together with information about how and why we process it.
• Right to Rectification
  You may request correction of inaccurate or incomplete personal data we hold about you. We will action this without undue delay.
• Right to Erasure ("Right to be Forgotten")
  You may request deletion of your personal data where it is no longer necessary, where you withdraw consent, or where processing was unlawful. This right is subject to our legal retention obligations.
• Right to Restriction of Processing
  You may request that we restrict how we use your data — for example, while we investigate an accuracy complaint or consider an objection.
• Right to Data Portability
  Where processing is based on consent or contract and carried out by automated means, you may request your data in a structured, machine-readable format.
• Right to Object
  You may object to processing based on our legitimate interests. We will cease processing unless we can demonstrate compelling legitimate grounds that override your interests.
• Right to Withdraw Consent
  Where processing is based on your consent, you may withdraw that consent at any time. Withdrawal does not affect the lawfulness of processing that occurred before withdrawal.

Minors & Age Policy

pkpuls is strictly intended for users aged 18 years or older — or the higher minimum age required by the operator or license jurisdiction. We do not knowingly collect personal data from individuals below this age threshold. If you are a parent or guardian and believe that a minor has accessed pkpuls and provided personal data, please contact us immediately using the details in Section 15 so that we can delete the relevant data as promptly as possible.

Where we identify that personal data has been collected from a minor, we will delete such data from our systems without undue delay and, where appropriate, take steps to prevent future access by that individual.

Third-Party Links & External Services

pkpuls may contain references to third-party operators, payment ecosystem providers (such as Easypaisa, JazzCash, Raast, HBL, UBL, Meezan Bank and Bank Alfalah) and sports organisations (such as PSL, ICC and PCB) for informational context only. These references do not constitute links to third-party websites on this platform, and pkpuls does not embed external tracking scripts from these entities.

Where any third-party service (such as an analytics tool or content delivery network) is used in delivering pkpuls, those services operate under their own privacy policies and terms. pkpuls has no control over, and accepts no responsibility for, the privacy practices of any third-party service provider beyond the contractual obligations we impose on them as Data Processors.

Changes to This Privacy Policy

pkpuls reserves the right to update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law or platform functionality. When we make material changes, we will update the effective date at the top of this page and, where appropriate, display a notice on the platform.

We encourage you to review this Policy periodically. Continued use of pkpuls after the effective date of any revision constitutes your acceptance of the updated Policy. If you do not agree with any changes, please discontinue use of the platform and submit a data deletion request using the contact details in Section 15.

Contact Us

If you have any questions, concerns or requests regarding this Privacy Policy or your personal data, please contact the pkpuls Data Controller using the details below. Support is available in English; Urdu assistance is offered where available. We aim to respond to all enquiries within 30 calendar days.

For further information about your rights and our data practices, you may also refer to our Terms & Conditions. For gambling-related concerns, please visit our Responsible Gambling page.